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Evolving Thoughts on Transactional versus Complex Sales

Evolving Thoughts on Transactional versus Complex Sales

Here is a shorthand for thinking about the differences between transactional sales and complex sales:

The Cardinal Sin When It Comes to Leads

There are many mistakes one might make when provided with a lead.

Hold These Constant

This is an age of constant, accelerating, disruptive change, much of it providing an improvement, but as much causing damage ...

OutBound and the No Pitching Rule

I just heard from some friends who attended what was supposed to be a big sales conference. They texted me from inside the ...

Future You and Present You for Salespeople

If you missed the Sunday newsletter, you may not be familiar with the concept here. The idea is that you should allow Future ...
Information Disparity 2-part video series

Don’t Wait for Motivation

Those who achieve their goals don’t wait for motivation, intrinsic or extrinsic.

Why Value Degrades Over Time

The value of your solution was enough to win your dream client’s business and their loyalty. But value is sometimes subject ...

How to Prioritize Your Work

If you look at a list of tasks, you will notice that each task is something you need to do or something you have been asked ...

Controlling the Nonlinear Sales Conversation

As much as we have come to describe the sales conversation (or buying process) as linear, it is nonlinear. Our slide decks ...
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4 Mistakes You Make When Raising Your Prices

You are afraid to press send. You have written an email to your client to notify them of your impending price increase. You ...

How to Improve Your Confidence as a Consultative Salesperson

Professional salespeople want—and need—to be consultative. The word “consultative” means that one provides advice and ...

Things That Are Not (Necessarily) In Conflict

The idea that one should “stop selling” and “start helping their clients produce better results” is to pretend that the ...

Declutter Your Task List

Some projects and tasks make it onto your to-do list or your task manager without much thought or consideration. Ideas, ...
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Linear Tools for a Nonlinear Conversations

Many of the common tools we use in sales assume that the conversation is linear. Sales conversations, however, are rarely ...

What To Do When You Don’t Feel Like Working

There are days when your resistance to work is going to be stronger than other days. Sometimes procrastination is easy, ...

Any Problem You Repeatedly Experience Means You Are the Problem

You call your dream client and say, “I’d love to stop by and introduce myself, tell you a little about my company and how we ...

All the Levels of Value Matter

After reading Eat Their Lunch: Winning Customers Away from Your Competition, some people have reached out to me to share ...
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Would You Trade Efficiency for Effectiveness

If your win rate would increase substantially by your making an additional face-to-face sales call, would the “lack of ...

What You Say Isn’t What I Hear

“They were really interested, but the deal just fizzled out.” Read: I didn’t do a good job helping the client understand the ...

Your Loyalty Is Required

The deal is good for your prospect. The prospect will receive all the value you promise and more, but at a price that makes ...

Things No Salesperson Should Ever Do

No salesperson should ever lie to win a deal, speak poorly about your competitor, exaggerate claims about what you sell, ...
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