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Brian Sheehan on Why Love Works in the Sales Process – Episode #21

Brian Sheehan on Why Love Works in the Sales Process – Episode #21

In a day when we are repeatedly told that people are buying products based on financial value and economy, it’s a strange thing to hear a sales professional (a professor) speak about injecting love into the sales process. Brian Sheehan is lobbying for a different approach ...

Your Client’s Value Lens

Your dream client views the world through their own lens. They see the world through the framework of their industry, their ...

Burning Brightly Still

The human spirit desires liberty. Everyone, everywhere in the world, should have what the human spirit desires most of all.

The Tools Are Amplifiers

Why do the fundamentals of good selling come before social tools and social selling? Because the new tools are amplifiers. ...

Ice and Eskimos

In the old days, to describe someone with sales skills people would say things like “He could sell ice to an eskimo.” That ...
Information Disparity 2-part video series

Price and Mutually Assured Destruction

During the Cold War, the United States and the Soviet Union both built massive nuclear arsenals. Both built nuclear ...

A Poor Customer Experience and an Even Poorer Apology

I asked the gentleman walking by, “Are you the manager?” He replied in the affirmative.

Four Reasons Your Sales Force Is Unprepared to Create Value

Value is the killer app in sales. Without it, you are relegated to competing on price. Here’s why your sales force is ...

Video: Don’t Compete on Price

If price isn’t your business model, if it’s not your value proposition, then you’re not competing on price. If you have ...
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Joe Galvin on The Growing Gap Between Good and Great in Sales Organizations – Episode #20

It’s a wonderful thing to be part of a good sales organization, but what does it look like to be part of a world class sales ...

Five Lies About Selling

Here are five lies about sales and selling. Don’t believe them.

Stop Being Defensive

Sometimes you need to give your dream client proof that you’re the right partner. They challenges you with a concern, and ...

Why the Rain Dance Brings Rain

Parts of the Southwestern United States are very dry, very arid regions. In the past, the Native American tribes that lived ...
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The Urgent Case for Business Acumen

The vignette that follows is true. Only the names of been changed to protect the guilty.

You Don’t Want No Pain. You Want to Know Pain.

You don’t want no pain; you want to know pain. Most of the reason people don’t produce the results they want is because they ...

The Death of Win-Win

A win-win agreement presupposes that it is possible for you and your client to come to agreement in which both of you are ...

On Transformation with Dr. Bob Wright – Episode 19

Dr. Bob Wright has spent most of his life studying what it takes for human beings to transform themselves. I ask Bob about ...
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Stop Helping Clients Chase the Bottom

A business owner sells a product. A new salesperson shows up and teaches the business owner that by changing some of the ...

Three Levels of Leadership and the Spark

The first level of leadership is managing. As a manager, you provide your people with answers. You create dependents. When ...

Customer Loyalty Is Continuous Value Creation

You win a new client when you create new value for them. You help them solve some existing problem, creating more value ...

No One Wants a PowerPoint Presentation

No one wants a PowerPoint presentation. No one wants to watch or listen to you speak to 100 slides in your slide deck. No ...
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