The resort where my family and I recently stayed has a contract with a transportation company. The transportation company mainly moved people from the resort to the theme parks and back, but they also transported them to shopping malls, restaurants, and other stores. It is ...
Today’s guest, Hector LaMarque, learned early on that he could either agree with the opposition in life, or decide to fight ...
Last year I chose the words platform, lean, and tribes around which to frame all of my goals and disciplines. I made major ...
It’s the last day of the year. Time to do some year-end accounting.
My Teenage Self You know you really are an asshole sometimes. Your Mom is raising four kids by herself and you can really be ...
Give your team credit for the victories. Your team did the work. They did the heavy lifting. Take none of the credit, even ...
It was four years ago today that I decided to start writing and posting here daily.
This post was written as part of the IBM for Midsize Business program, which provides midsize businesses with the tools, ...
Ever in a seriously foul mood? Ever find yourself in a bad mood for no reason at all (or no good reason anyway)?
On his program, Born to Win, Zig Ziglar reminds us that we are already rich. He asks you if you would give up your eyes for ...
One of the best salespeople I ever managed wasn’t at all what you’d expect.
We are fast approaching the end of the year. It’s time to start thinking about—and acting on—next year. Here are some ...
The themes that reoccur over and over again provide you with strong evidence.
The fastest way to improve your number is to help your clients and prospects make the improvements that they need to make. ...
Your salespeople are better than you think they are. They deserve more credit than you sometimes give them.
The chain restaurant specializing in ribs in my neighborhood was struggling. Their business wasn’t doing well, the quality ...
The professional never stops studying their craft. They never stop training, and they never stop trying to make the ...
Cheap isn’t about value creation. It’s about the absence of value. It’s true that some segment of customers, regardless of ...
I write about caring because I believe it lies at the heart of trust and relationships. In the end, you are going to measure ...
Today’s guest, Brian Tracy, pulled himself up from nothing through sales, to build a speaking, coaching, consulting, and ...
More clients. More sales. More profit.