It’s always stressful when an employee resigns. It’s especially stressful when the employee has been with you for a long time. But that doesn’t mean that you should necessarily be unhappy at their loss. Just because they’ve worked with you for some period of time doesn’t ...
It’s easy to believe that the grass is greener across the street. You speak to other people and they tell you how well they ...
I had an interesting conversation with a buyer yesterday. I made the suggestion that I thought that they were underinvesting ...
Salespeople used to be taught to close for the business. Much of what they were taught was ridiculous then and would be even ...
It’s the most natural thing in the world to use the company’s name when you talk about losing a deal. It’s easy to attribute ...
If you are the one manning the booth, you are doing it wrong.
I spend time with salespeople and sales organizations. I live with them. So I am a bit of a sales anthropologist. By ...
You wouldn’t walk into a Las Vegas casino and take all of the commission you will make in the next twelve months and bet it ...
This post was written as part of the IBM for Midsize Business program, which provides midsize businesses with the tools, ...
I had an interesting exchange with an old-school consultant about ideas. In his view, ideas are to be protected as ...
Competing on price destroys your ability to create and deliver the value that you promise. Excellence isn’t cheap, and it ...
This morning I came across a journal article that explored the implications of CEO compensation on what it described as ...
I love Toastmasters. I love my Toastmasters club. If you want to get better at public speaking fast, there isn’t anything ...
Last night my friend, Steve Woodruff, asked an interesting question on Leadership Chat. Steve asked if a leader could lead ...
The modern alarm clock can be a deadly, life-stealing, procrastination-training device. It comes with a feature that ...
The reason you are not calling your client to discuss the major issue you have in producing the outcomes you promised is ...
It’s not the tools that make the salesperson. It’s the salesperson that makes the tools. It’s important to know this and to ...
A group of people can own an outcome. A group of people can own a responsibility, or even a set of responsibilities. But a ...
This post was written as part of the IBM for Midsize Business program, which provides midsize businesses with the tools, ...
Work that is both urgent and important feels great. It commands your attention, and because it is urgent, it feels good to ...